Dental Membership Plans vs. Insurance: How In-Office Plans Work | Dave Monahan, Kleer

Your patients without dental insurance don't have to be your least valuable patients. Dave Monahan, CEO of Kleer, explains how in-office membership plans work, who joins them, and why membership patients come in twice as often as uninsured patients and can bring in 30 to 40% more than insured ones. He also covers plans for local businesses, the "my PPO contract won't let me" myth, and how much work it takes to run a plan. In this episode: - What a membership plan is, and why you should never call it insurance - Who joins: retirees, millennials and families without coverage - Membership patients vs. insured and uninsured patients - The barriers built into dental insurance - Why half of PPOs lose money for the practices in them - Offering membership plans to local businesses - How to market to local employers - Will membership plans ever be regulated like insurance? - The PPO contract myth - How much work it takes to set up and run a plan Dave Monahan is the CEO of Kleer, a membership plan platform for dental practices. Before Kleer, he worked as an engineer at Northrop Grumman, ran businesses at Microsoft, and founded a wearable health device company. Chapters: 0:00 Intro 1:09 "If you don't have a membership plan, you're behind" 1:44 Meet Dave Monahan of Kleer 4:13 From fighter jets and Microsoft to dentistry 7:21 Who joins membership plans? 8:53 Membership vs. insured and uninsured patients 11:23 What is a membership plan? 12:12 Never call it insurance 14:00 How membership plans differ from insurance 15:06 Why membership patients show up 16:35 The barriers built into insurance 17:19 Half of PPOs are unprofitable for practices 18:15 Insurers cutting fees during inflation 19:20 Membership plans for local businesses 22:43 Marketing to local employers 24:37 Chad's 10-year membership plan 26:48 Will membership plans be regulated? 29:08 The PPO contract myth 30:10 How much work is it to run a plan? 33:20 What patients and the practice see 34:58 Closing 🎧 Listen to the podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/dentists-in-the-know/id1543254763 Spotify: https://open.spotify.com/show/2Elfj6LX0hCUyp0AgdTsij 📺 Make sure you subscribe to catch new episodes live every Wednesday at 8pm ET! https://www.youtube.com/@dentistsintheknow 🌐 Check out our brand new website: https://dentistsintheknow.com 🌟 Stay up to date on all the latest dental trends when you follow the DINKs: https://fanflet.com/dinks/social-2