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Smile Makeover Consults, Body Dysmorphia & Crown Warranties | Dr. Hugh Flax

March 25, 2026 · 56 min

Should you sell warranties on crowns, and how do you spot a patient you shouldn't treat?

Show notes

Should you sell warranties on crowns, and how do you spot a patient you shouldn't treat? Past AACD president Dr. Hugh Flax walks through his smile makeover consult, how he recognizes body dysmorphia, and why accountability on both sides beats any warranty.

In this episode:

- Crown warranties and third-party warranty plans: should dentists offer them?

- How Dr. Flax runs a cosmetic consult and manages expectations

- Spotting body dysmorphia, and how to say no to a patient

- Accountability: what patients owe their new smile

- Why dentists have to keep upgrading their equipment and skills

Plus dental news: a $32 million fraud case, a dentist who burned down his office, Egyptian mummies and gum disease, and new state laws on AI giving health advice.

Dr. Hugh Flax is a past president of the American Academy of Cosmetic Dentistry, a graduate of the Kois Center and the Pankey Institute, an author and educator, and has practiced cosmetic and comprehensive dentistry in the Atlanta area since 1987.

🙌 Special shout out to Kettenbach for making this episode possible!

🎥 Watch the full episode on YouTube:

https://www.youtube.com/@dentistsintheknow

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